• Wd My Passport For Mac Support
• Wd My Passport For Mac Best Buy
• How To Use My Passport For Mac
• My Passport For Mac Troubleshooting
• Wd My Passport For Mac Review

My Passport; My Cloud Home; My Cloud; My Book; Internal Drives / SSDs. Western Digital SSD Dashboard. Software for Mac Install WD Discovery for Mac. WD Drive Utilities for Mac. WD Security for Mac. WD Sync for Mac. WD Universal Firmware Updater for Mac. Product Firmware Product. I just built a new PC and my WD 1TB Passport external hard drive shows up fine on my Mac laptop but won't appear on Windows 8.1. It is recognized as a Device, but when I go to File Explorer, I can't see the drive. Jun 18, 2017  Question: Q: I have WD MY PASSPORT FOR MAC and I want to back up my MacBook Air, what do I need to do? Apple Footer. This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every.

Summary: The WD My Passport for Mac is not showing up in Finder nor in Disk Utility? WD external hard drives won't work on Mac? Follow the tutorial in this article to fix the issue and recover data from not showing up/not working WD HDD without data loss.

West Digital external hard drives, such as WD My Passport for Mac, WD Elements Portable, or WD Easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and music files, etc. What's more, they are widely known thanks to their auto backup, password protection, and high reliability compared with other external HDD.

However, everything has flaws. At times, the WD My Passport drive won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD external hard drive light is on but not work. Even worth, it may become unreadable on Mac computer. In either way, your important data on this drive will become inaccessible.

If the WD My Passport drive is not showing up in Finder, Disk Utility or on the desktop after connecting to your Mac, how to find it and make it work? If your WD My Passport isn't showing files, how to access data? You'll get answers here.

Why isn't My Passport drive showing up on Mac?

Sometimes, an external hard drive not showing up in Disk Utility/Finder on Mac is just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD external hard drive not showing up or not working.

• Recent macOS update issue
• System failure
• Virus infection
• Motherboard issue
• WD My Passport drive damage or corruption

Troubleshoot WD My Passport drive not showing up on Mac issue

As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport not showing up on Mac. You can do some basic checks to troubleshoot whether this issue is resulted from those factors.

1. Safely remove the WD My Passport external hard drive and reconnect it to the USB port. Try quickly plug and slowly plug, sometimes it just works for no reason.

2. Check whether the USB cable or USB port is bad by connecting other external hard drives to this USB port or cable and see if that makes a difference.

3. Reboot your Mac computer to see if your WD My Passport external hard drive is not showing up in Disk Utility/Finder or not.

4. Connect the WD My Passport external hard drive to another Mac computer or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport external hard drive undetectable.

How to fix My Passport for Mac not showing up on Mac issue?

If the WD My Passport external hard drive for Mac still does not work or not show up in Finder/Disk Utility after the basic checks, go ahead to try out the solutions as below to make it show up on Mac.

Solution 1: Check Finder Preferences

If your WD My Passport external hard drive is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. In other words, you didn't allow your external hard drives showing up in the Finder or on the desktop.

Now, follow the guide below to set Finder Preferences and make the WD My Passport external hard drive for Mac show up in Finder or on the desktop.

Step 1: Go to Finder > Preferences > General tab.

Step 2: Tick the 'External disks' option to show the WD Passport hard drive for Mac on the desktop.

Step 3: Go to Sidebar tab, tick 'External disks' under 'Devices' to show your WD Passport hard drive for Mac in Finder.

Solution 2: Check My Passport for Mac in Disk Utility

If the My Passport for Mac external hard drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not.

When checking WD My Passport in Disk Utility, you could have two results:

Case 1: Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting.

Case 2: Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all.

Here, we'll show you solutions to case 1.

Method 1: Mount WD My Passport for Mac in Disk Utility manually

Free art programs for mac. Sometimes, external hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the external hard drive. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. In this situation, you can manually mount the external hard drive.

Step 1: Go to Applications > Utilities > Disk Utility.

Step 2: Click 'Show All Devices' in View option at the left corner of Disk Utility.

Step 3: Select your WD My Passport for Mac drive from the left sidebar and click the Mount button on the top of Disk Utility window.

Instead, you can also click on the mount icon beside the drive to mount it immediately.

Method 2: Repair My Passport for Mac drive with First Aid

If you can't mount the WD My Passport external hard drive for Mac manually, there should be some file system problems in this drive. But don't worry. There is a native repair tool called First Aid in your Mac computer's Disk Utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. You can follow the instructions to fix this problem.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac external hard drive.

Step 3: Click First Aid on the top of the Disk Utility window.

Step 4: Click Done when the reparation finishes.

Solution 3: Erase/Reformat My Passport for Mac

If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting.

The situation is, reformatting will assign a new file system but will erase your data on this drive as well. To avoid the loss of important data, please make sure you have a backup copy of data. Without a backup? It's not necessarily the end of the world. You can at first recover data from the WD My Passport portable drive for Mac with professional Mac data recovery software, like iBoysoft Mac Data Recovery.

iBoysoft Mac Data Recovery is free external hard drive data recovery software for Mac that is able to recover deleted files on Mac, recover data from formatted, inaccessible, corrupted, unmountable, unreadable external hard drives, hard drives, USB flash drives, SD cards, memory cards, etc. It's compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.

Recover data from My Passport for Mac with iBoysoft Mac Data Recovery

Step 1: Download and install iBoysoft Mac Data Recovery on Mac.

Step 2: Launch iBoysoft Mac Data Recovery.

Step 3: Select My Passport for Mac and click 'Next' button to scan all data on this drive.

Step 4: Preview the searching results, choose files you need, and click 'Recover' to get them back.

Reformat My Passport for Mac in Disk Utility

After recovering data from this drive, you can now courageously proceed to erase your WD My Passport external hard drive with no fuss.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac external hard drive in the left sidebar.

Step 3: Click Erase on the top of the Disk Utility window.

Step 4: Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase.

What to do if the WD My Passport drive is not recognized/detected?

If Disk Utility can't show up My Passport for Mac external hard drive at all, it means the WD My Passport drive is not recognized. Very probably, your My Passport for Mac may have some physical problems. It's better to send it to a local reparation center.

Bonus Maintenance Tips for WD My Passport external drives for Mac

Apparently, most external hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. In order to maintain your WD My Passport portable drive in good condition, you should pay attention to:

• 1. Make sure that your WD My Passport portable hard drive doesn't become physically damaged.
• 2. Always safely and properly unmount the WD My Passport for Mac drive after using it.
• 3. Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject.

Summary

This article exclusively solves WD My Passport external hard drive not accessible issue, and introduces EaseUS hard drive data recovery software to users, who cannot access WD My Passport external hard drive but desperately want to recover data.

WD My Passport Can't Access

'When I connected my 1TB WD My Passport external hard drive to my desktop, Windows 10 prompts me with an error message saying you need to format the disk before you can use it. I wouldn't do that because data is still there. I tried to eject the drive and reconnected it for the second time, but the error is still there. It seems that I can't access the WD external hard drive nor my data without formatting, can anyone help?'

If you're one of the Western Digital hard drive customers and happen to use the My Passport type, you must be interested in this post. A commonly seen issue with Western Digital My Passport hard drives is that sometimes, you cannot access the drive's data. The typical symptoms are, the power LED is on but the drive is not accessible. Meanwhile, you'll receive error messages like:

• You need to format the disk before you can use it.
• Drive X: is not accessible. Access is denied.

Besides the exact error messages, when you check the drive's status, you may see other different signs. For example:

• In Disk Management, The disk 0 or disk 1 shows as unknown, not initialized, or the type of file system is RAW.
• In the drive's properties, the hard drive shows 0 bytes used and 0 bytes free.

How to Access, View or Recover Data from Inaccessible WD External HDD

When WD My Passport shows you an error and you can't access the data, don't worry, as the files can be easily rescued. Just download EaseUS Data Recovery Wizard to recover the data from a corrupted or inaccessible drive. It's the top-ranking hard drive recovery software that reduces the worry and risk of losing your data when disk storage devices, such as WD drives, cannot be accessed or opened.

Step 1. Choose the WD hard drive to scan

• Launch EaseUS Data Recovery Wizard for Western Digital hard drive data recovery after installation.
• Locate and right-click on your WD hard drive partition under the 'Hard Disk Drives' list or under 'External Devices' list if it's an external hard drive that is connected to your computer/laptop.
• Click the Scan button.

Step 2. Preview files in the scan results

You can choose to preview pictures, documents, videos or audio files the software has found by means of different view panes on the top right corner under the Search bar.

Step 3. Select files and recover

Choose the wanted files you'd like to restore and click the Recover button in the below-left corner. Do not save the data to the original WD drive again. It's going to cause data overwriting.

How to Repair Not Accessible WD My Passport External Hard Drive

As explained, you cannot access an external hard drive for many reasons, for most of the time, the consequence results from either a hard drive connection problem or hard drive self corruption.

So, when you cannot open a connected drive as usual in Windows 10/8.1/8/7, first look over the data cable, is it loose? Data cables can degrade over time from bending and flexing. The connectors can get bent or the internal pins may corrode from contact with contaminates. To check the data cable, you can:

• Use a different data port
• Use a different data cable
• Use a different computer, if possible

Next, proceed with WD My Passport repair tools as recommended here if the data cable is perfectly intact.

What are the WD My Passport repair tools?

You can feel free to use many Windows inbuilt programs as perfect WD My Passport repair tools, including Windows Disk Management, Windows CHKDSK Comand Prompt, and Windows Troubleshooter. They are all supposed to tackle hardware device problems of not recognizing, not detecting, not working or not reading, etc. Make sure that you've extracted the data from the inaccessible drive with the help of EaseUS Data Recovery Wizard before the repair process. This is the most guaranteed way to protect data from permanently gone.

1. Windows Disk Management

It's for performing a quick format, to solve most of the hard drive corruption problems, such as the file system is RAW. When a hard drive turns to RAW, it's not seen in the File Explorer, and it's a good idea to check if it's showing in the Disk Management. Otherwise, you need to convert the RAW external hard drive to NTFS or FAT32 so that Windows can read your WD My Passport normally.

Step 1: In Windows 10/8.1/8/7, press Windows + R keys to bring up the Run box, type diskmgmt.msc and hit Enter.

Step 2: Right-click on the WD My Passport external hard drive, you'll see a context menu of many options, among which choose 'Format'.

Step 3: Follow the onscreen wizard. Choose a proper file system and complete the process of fixing a not accessible WD My Passport external hard drive with Disk Management.

If the issue persists, try changing the drive letter by following the steps below and check again.

Step 1: Choose 'Change Drive Letter and Paths..' this time.

Step 2: Among 'Add, Change, and Remove', click the 'Change' button, and then select a drive letter from the list. Click 'OK' to assign a new drive letter to the WD My Passport.

2. Windows CHKDSK Command Prompt

When hard drive becomes inaccessible and access denied, it's because bad sectors grew. To check and repair bad sectors that prevent users from accessing hard drive data, the CHKDSK command is a good choice. If you want to check for errors or repair the hard drive, always try the below command.

Step 1: In Windows 10/8.1/8/7, press Windows + X keys to bring up a context menu, and choose Command Prompt (Admin).

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Step 2: Type chkdsk H: /f /r and hit enter.

H represents the drive letter of your WD My Passport external hard drive. Replace it with the correct drive letter of your own drive.

If you don't have any technical know-how and want to minimize data risks, using third-party software could be a better choice. The Command line is suitable for computer professionals since wrong commands can cause severe problems. Therefore, we strongly recommend you to try an automatic command line alternative.

EaseUS Tool M is a practical computer fixing tool that is safe and light-weighted. It's a perfect alternative to CHKDSK command. Use this one-click tool to solve your computer issues.

To fix file system error or disk error:

Wd My Passport For Mac Support

Step 1: DOWNLOAD EaseUS Tool M for Free and install it.

Step 2: Open the software and select 'File Fixing' on the left pane.

On the right pane, choose the drive and check off the box at the bottom - 'Check and fix file system error'. Then, click 'Fix' to start repairing the error.

Wd My Passport For Mac Best Buy

Step 3: Wait until the operation completes. Wait until the operation completes. After the operation completes, click the 'View' button to check the drive.

3. Windows Troubleshooter

This troubleshooter checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.

Step 1: In Windows 10/8.1/8/7, press Windows + R keys to bring up the Run box, and type control and hit Enter to open the Control Panel.

How To Use My Passport For Mac

Step 2: Find Troubleshooting and click in.

My Passport For Mac Troubleshooting

Step 3: Click 'View all' on the left pane.

Wd My Passport For Mac Review

Step 4: Find and run 'Hardware and Devices'. Follow the onscreen instruction to til the end.